Family Housing
Frequently Asked Questions

If your housing related question is not answered below, feel free to contact us.

How can I rent an affordable housing unit with the Society of Hope?

Those who wish to rent a unit with the Society must first complete a Society of Hope housing application.  Once the application is fully completed and either mailed to or dropped off at the Society's office, applicants are placed on the Society's applicant database.  When a current tenant gives notice, and a unit becomes available, applicants are placed from this applicant database.   Application forms will be available at The Society's office or may be downloaded from the website starting September 13, 2017.  Application Forms 

Please note: The Society of Hope maintains a separate application and applicant database from BC Housing and all other non-profit housing providers in the Central Okanagan.  If you have not filled out a Society of Hope housing application, you are not on the Society's applicant database.  

Who is Family housing for?

Singles or couples with a minimum of one dependent child. Rent is related to income. Most family sites have 2 bedroom, 3 bedroom and a limited number of 4 bedroom townhome units.

Waiting Lists

The Society of Hope maintains a separate application and applicant database from BC Housing and all other non-profit housing providers in the Central Okanagan. If you have not filled out a Society of Hope housing application, you are not on the Society's applicant database.

Where am I on the waiting list?

Regrettably, a new placement can only be made when one of the Society's existing tenants gives notice to move.  The Society is not able to predict when tenants will give this notice, so the Society is unable to provide information on how long it may take to get housed.  The Society only reviews applications when a unit becomes available.  Placements are made based on a number of different variables such as income, age, family configuration, and need.  It is not a linear, first come first served process, therefore the priority of placement is constantly changing due to new applications being received.  

How many family units does the Society manage?

The Society rents 240 units on 7 sites in the Central Okanagan.

  • Providence Court       – Glenmore
  • Providence Landing   – Glenmore
  • Providence Ridge       – Glenmore
  • Providence Meadows – District of Lake Country
  • Providence Pines       – Peachland
  • Providence Vista        – District of West Kelowna
  • Pleasantvale              – North end Kelowna 

How much is rent?

The Society operates under a number of Housing programs, but basically provides two types of rentals, Subsidized Rentals and Affordable Rentals.  Subsidized Rental Units are approximately 30% of the applicant's gross monthly income and Affordable Rental Units are set at a flat rental rate, typically 10% - 15% below market rental rates.  For some of these Affordable Rental Units, Seniors aged 60 years or older, and working families may qualify for S.A.F.E.R. or R.A.P subsidies directly through BC Housing.  Please see www.bchousing.org for more information.

How much income do I need?

The Society has rentals for a very wide income range.  There are no minimum income requirements for Subsidized Rental Units, but there are maximum income caps.  Household income for Subsidized Rental Units must remain below "Housing Income Limits" set by BC Housing.  The Society's Affordable Rental Units do have minimum income requirements which vary greatly as they are dependent on the flat rental rate of the specific unit.  Household incomes for Affordable Rental Units must remain below "Low and Median Income Limits" set by BC Housing.

References?

The Society checks references that have been supplied by the applicant. Having good rental references is very helpful to an applicant.

I’ll take anything and move later

The Society of Hope places people in appropriate units for their household based upon CMHC guidelines. The Society will not make temporary, inappropriate housing placements.  

Are these no smoking townhomes?

The Society is transitioning all housing projects toward non-smoking buildings.  Smoking is not permitted in common areas of the building, in units, or on balconies.

Are there unit lay-out plans to look at?

Visit the Society of Hope web site for images of buildings. There are so many different unit floor plans that it is not possible to post floor plans.

Is Parking included in rent?

Yes. Each town home has one designated parking stall.

What appliances are included in the rent?

All family units come equipped with a fridge and stove. Units do not come with air conditioners.

What method can I pay rent?

All tenants must agree to be on Pre-authorized Debit (PAD).

Are there any meals provided?

Sorry, No.   All rentals are 100% independent living – each unit is self-contained and has its own kitchen. There are common “Community rooms” for Tenants that desire to put on a coordinated event.

Is there a Tenant's organization for social events?

The Society encourages tenants to set up a Tenant’s Organization to conduct social events. Some sites have active groups, but others do not.

Is electricity included in the rent?

Sorry, No.  Each Tenant must make arrangements with Fortis BC or BC Hydro for their own electricity.  

Are there laundry facilities in the building?

This varies from site to site. Each townhome is plumbed for a washer and dryer. Some community centres provide common coin-operated laundry rooms.

Can I have a BBQ on my townhouse deck?

Yes – Extreme caution must be exercised to prevent fire and damage to vinyl siding.

What about Pets?

The Society has a pet policy. A tenant may keep the following animals as a pet:

  1. a bird;
  2. a fish;
  3. a rodent;

Sorry, no cats or dogs.  

Community Gardens – Is there a place I can garden?

Sorry, No - not on site.  However, many townhome sites are located near public Community Gardens. (Glenmore and Lake Country)

KEEP YOUR FILE UP – TO – DATE

It is essential that we have a  current phone number  so we can reach you when a unit becomes available. 
We encourage you to keep your contact information up to date.

Tenant Service Request

Admin Hours

Monday to Friday 9:00 am - 1:00 pm

Contact Info

Tel: (778) 478-7977
#101 – 2055 Benvoulin Court,
Kelowna, British Columbia
V1W 2C7
The Society of Hope | Copyright 2017