Family Housing
Frequently Asked Questions

Most of your housing related questions are answered below.

How can I rent an affordable housing unit with the Society of Hope?

Those who wish to rent a unit with the Society must first complete an application. When a current tenant gives notice and a unit becomes available, applicants are placed from an applicant database.  

Who is Family housing for?
Singles or couples with a minimum of one dependent child. Rent is related to income. Most family sites have 2 bedroom, 3 bedroom and a limited number of 4 bedroom townhome units.
Waiting Lists

The Society is not able to provide this information.  New placements can only be made when one of our existing tenants gives notice to move.  The Society is unable to predict when tenants will give this notice, so the Society is unable to provide information on how long it may take to get housed. The Society only reviews applications when a unit becomes available. Placements are made based on a number of different variables such as income, age, family configuration, and need.  It is not a linear, first come, first served process, therefore the priority of placement is constantly changing as new applications are being received through the BC Housing Registry. 

Where am I on the waiting list?

Regrettably, a new placement can only be made when one of the Society's existing tenants gives notice to move.  The Society is not able to predict when tenants will give this notice, so the Society is unable to provide information on how long it may take to get housed.  The Society only reviews applications when a unit becomes available.  Placements are made based on a number of different variables such as income, age, family configuration, and need.  It is not a linear, first come first served process, therefore the priority of placement is constantly changing due to new applications being received.  

How many family units does the Society manage?

The Society rents 253 units on 8 sites in the Central Okanagan.

  • Providence Court       – Glenmore
  • Providence Landing   – Glenmore
  • Providence Ridge       – Glenmore
  • Providence Boulevard - Glenmore
  • Providence Meadows – District of Lake Country
  • Providence Pines       – Peachland
  • Providence Vista        – District of West Kelowna
  • Pleasantvale              – North end Kelowna 
How much is rent?

The Society operates under a number of Housing programs, but basically provides two types of rentals, Subsidized Rentals and Affordable Rentals.  Subsidized Rental Units are approximately 30% of the applicant's gross monthly income and Affordable Rental Units are set at a flat rental rate, typically 10% - 15% below market rental rates.  For some of these Affordable Rental Units, Seniors aged 60 years or older, and working families may qualify for S.A.F.E.R. or R.A.P subsidies directly through BC Housing.  Please see www.bchousing.org for more information.

How much income do I need?

The Society has rentals for a very wide income range.  There are no minimum income requirements for Subsidized Rental Units, but there are maximum income caps.  Household income for Subsidized Rental Units must remain below "Housing Income Limits"  set by BC Housing.  The Society's Affordable Rental Units do have minimum income requirements which vary greatly as they are dependent on the flat rental rate of the specific unit.  Household incomes for Affordable Rental Units must remain below "Low and Moderate Income Limits" set by BC Housing.

References?
The Society checks references that have been supplied by the applicant. Having good rental references is very helpful to an applicant.
I’ll take anything and move later
The Society of Hope places people in appropriate units for their household based upon CMHC guidelines. The Society will not make temporary, inappropriate housing placements.  
Are these no smoking townhomes?

The Society is transitioning all housing projects toward non-smoking buildings.  Smoking and/or Vaping of tobacco and/or cannabis is not permitted in common areas of the building, in units, or on balconies.

Are there unit lay-out plans to look at?
Visit the Society of Hope web site for images of buildings. There are so many different unit floor plans that it is not possible to post floor plans.
Is Parking included in rent?
Yes. Each town home has one designated parking stall.
What appliances are included in the rent?
All family units come equipped with a fridge and stove. Units do not come with air conditioners.
What method can I pay rent?

All tenants must agree to be on Pre-authorized Debit (PAD).

Are there any meals provided?

Sorry, No.   All rentals are 100% independent living – each unit is self-contained and has its own kitchen. There are common “Community rooms” for Tenants that desire to put on a coordinated event.

Is there a Tenant's organization for social events?
The Society encourages tenants to set up a Tenant’s Organization to conduct social events. Some sites have active groups, but others do not.
Is electricity included in the rent?

Sorry, No.  Each Tenant must make arrangements with Fortis BC or BC Hydro for their own electricity.  

Are there laundry facilities in the building?

Each townhome is plumbed for a washer and dryer. 

Can I have a BBQ on my townhouse deck?
Yes – Extreme caution must be exercised to prevent fire and damage to vinyl siding.
What about Pets?

The Society has a pet policy. A tenant may keep the following animals as a pet:

  1. a bird
  2. a fish

No cats or dogs are permitted.

Certified Service animals with "Guide Animal Certification" may also be considered on society sites.

Community Gardens – Is there a place I can garden?

Sorry, No - not on site.  However, many townhome sites are located near public Community Gardens. (Glenmore and Lake Country)

Tenant Service Request

Admin Hours

Monday to Friday 9:00 am - 1:00 pm
Rent Day 9:00 am - 4:00 pm

Contact Info

Tel: (778) 478-7977
#101 – 2055 Benvoulin Court,
Kelowna, British Columbia
V1W 2C7

The Society of Hope | Copyright 2019