Seniors Housing
Frequently Asked Questions

If your Apple Valley 3 related question is not answered below, feel free to contact us.

Who is the building for?

Independent living for seniors 55 yrs and older. All units are rental units.

How many units?

There are 47 units in Building 3 (72 units in Building I, 78 units in Building 2)

  • 14 - 2 bedroom units                       970 Sq. Ft.        Balcony            
  • 29 - 1 bedroom units                       576 Sq. Ft.        Balcony
  • 4 - Wheel Chair Accessible units  645 Sq. Ft.        No Balcony  
How much are the market rents?

One bedroom units    $860

Two bedroom units   $1295                               

(Please note: final rental rates are estimates only. Rates may vary depending on interest rates and market conditions.)

How are units subsidized?

The project blends low end of market rents with reduced rents and S.A.F.E.R. (Shelter Aid For Elderly Renters) Grants are available for all qualified senior applicants.

For more information please go to the BC Housing website and look for S.A.F.E.R. information. and look for housing assistance.

Does the Government provide subsidies to the Society of Hope to lower some rents?

The Society must manage the property from rental income it charges; however, the Provincial Government has provided a one-time grant to help the Society reduce rents.

How much is the subsidized rent?

The Shelter Aid for Elderly Renters (SAFER) program helps make rents affordable for BC seniors with low to moderate incomes. SAFER provides monthly cash payments directly to the tenants. This subsidizes rents for eligible BC residents who are age 60 or over and who pay rent for their homes. S.A.F.E.R subsidies vary depending on income. Please visit the BC Housing/housing assistance website for details.

Will my rent change if my income drops?

This is not a simple answer – it depends on a variety of factors. For low-end-of-market units the rent does not change with income changes. For some rent-geared-to-income units rent would change. The S.A.F.E.R subsidy also is income dependent. 

Will there be regular rent increases?

The Society reviews rents annually and does make rent changes based on market conditions. Small annual increases in rent are typical.

What method can I pay rent?

All tenants must agree to be on Pre-authorized Debit (PAD)

How much is the Security Deposit?

One half of the market monthly rent.

Is there an on-site manager/caretaker?

Sorry, No. The Society operates all its properties from a central office.

Are there any meals provided?

Sorry, No.  Each unit is self contained with its own kitchen.

There is a “Community Centre” with a full kitchen in the Ziglar Recreation and Senior Support Centre if tenants desire to put on a coordinated event.

Is this a Smoke Free building?

Yes - Smoking is not permitted in the building, in suites or on balconies.  

Is there is a senior volunteer program?

Yes – it is very active.

Can I have a BBQ on my deck?

Sorry, No - due to fire risk.

Cable and Internet? The building is serviced with both Shaw and Telus.

Each resident can select their preferred service provider and make their own personal arrangements. Each resident is responsible for their own costs for these services. The Ziglar Recreation Centre does offer internet connections for Tenants.

Are there unit lay-out plans to look at?

Yes, these are available to download under the Housing Info tab/Seniors/ Apple Valley Three. 

Auto, Scooter and Bicycle parking?

Is parking included in rent? Sorry, No.

Automobile parking is $35.00 per month (Heated underground parking)

There are a limited number of parking stalls available.

  • Covered Bicycle parking – No charge
  • Electric Scooter parking stalls – No charge
Is there a place to plug in electric scooters?

Yes – in the parkade. There is a designated “scooter parking area” in the parkade.

What type of flooring is in the suites?

There are no carpets. Each suite is done in vinyl plank that looks like hardwood.

Vinyl Plank flooring is modern looking and easy to maintain. The Society has installed a product called “Accoustamat” to reduce noise transference between suites; however, this is community living and existing tenants acknowledge that, at times, they can still hear noise from tenants above them. 

What appliances are included in the rent?

18 cubic ft fridge; Electric stove, and Air Conditioner.       (All appliances are white)

Do units have a dishwasher?

The 2 bedroom units come with a dishwasher.

The one bedroom units do not have a dishwasher.

Are there laundry facilities in the building?

There are no public laundry facilities; each unit has a hook-up for a washer and dryer.

The Society does not provide washers and dryers.

Is each unit plumbed for standard washers and dryers?

Two bedroom units require stacked washers and dryers, one bedroom units have room for a side by side washer and dryer.


Each unit has one three piece bathroom

Two bedroom units have two bathrooms. One with a shower and one with a tub.

Does each unit have a bathtub?

Sorry, No.  All one bedroom units have a sit down shower unit with a metal grab bar. The 4 Modified/Wheel Chair Accessible Units have roll in showers. The two bedroom units have both a sit down shower and a bathtub.

What height are the toilets?

Each toilet is a 16.5” raised rim toilet with a slow closing toilet seat.

Kitchen sink?

Each kitchen is equipped with a double stainless steel sink.

How are units heated?

Electric baseboard heat.

Is electricity included in the rent?

Sorry, No.  Each Tenant must make arrangements with Fortis BC for their own electricity.

Is Air Conditioning included?

The Society provides an air conditioner in each unit. The cost of electricity to run the air conditioner is paid by the Tenant.

What is the address?

2075 Benvoulin Court, Kelowna, B.C.  V1W 0A5

What about Pets?

The Society has a Pet policy. A tenant may keep the following animals as a pet:

  1. a bird;
  2. a fish;
  3. a rodent;

Sorry, no cats or dogs.


Storage lockers will be available to those that want it at a cost of $10.00 per month. These wooden storage areas are in the parkade level and are approximately 3' X 4' X 7’ high in size. 

Do I need personal belongings insurance?

No – but Tenants are strongly encouraged to carry adequate insurance coverage for fire, smoke, water damage, and theft, on their own possessions. Tenants may be held liable for accidental injury, damage or breakage arising from the Tenant's willful or negligent act or that of their guests. Apple Valley residents are eligible to enroll in an affordable group tenants insurance program offered through BC Housing.

Are Future phases planned?

No. Building 3 completes the Apple Valley project of 200 units.  

Community Gardens – Is there a place I can garden?

Yes. There are raised community gardens for residents on the property on a first come first served basis.

Ziglar Recreation and Senior Support Centre: (ZRSSC)

Mandatory monthly access fee: $15.00

The Ziglar Recreation Centre offers the following amenities:
  • The ZRSSC is approximately 12,000 square feet
  • Community Hall and kitchen                                           
  • Library and Card room with Fire place                      
  • Darts; shuffle Board; and pool table.                            
  • 6 lane bowling alley (5 pin)                                              
  • Multi-purpose room (s)                                                                    
  • Washrooms (5 women; 3 men and 1 Modified/Wheel Chair Accessible)
Why is the Recreation Centre named in honor of Gordon and Helen Ziglar?

The Ziglar family donated corporate shares to the Society of Hope in the 1990s to help provide equity to build a senior housing complex with an active recreation and social centre.  The Recreation Centre is named in their honor and to acknowledge their gift.

What Senior Support Services are there?

The Seniors Outreach Services Society operates from Apple Valley. This organization offers assistance to seniors in the community. This includes advice; housing information; information regarding community services; safety; elder guide; Income tax preparation; and visitation.

The Interior Health Adult Day Services program?

It runs five days a week at Apple Valley.

Are there nursing services in the building?

Sorry, No. All nursing services must be arranged personally with Interior Health.

Construction in the area?

The Society of Hope is a growing non-profit society that believes in its Mission to expand quality affordable housing in the Central Okanagan.   Benvoulin Court has numerous large properties yet to be developed. All residents of Apple Valley should anticipate construction in this area for the foreseeable future which means Residents can expect the advantages and disadvantages of living in a developing neighborhood.   

Partners: BC Housing- provided equity funding and project financing with support from the Government of Canada and the Province of British Columbia. This project would not be possible without the support of these government agencies.

The City of Kelowna has provided a Housing Grant to reduce the DCC charges on the project. The City also provides property tax relief in the first 10 years of operation. 

CMHC has provided a Pre Development Funding loan and grant to assist this project in its early development.

Operator: Society of Hope

Contractor: Scuka Enterprises Ltd.

Architect: PMA Architecture; Novation Design; Sage Interior Design.

Tenant Service Request

Admin Hours

Monday to Friday 9:00 am - 1:00 pm

Contact Info

Tel: (778) 478-7977
#101 – 2055 Benvoulin Court,
Kelowna, British Columbia
V1W 2C7
The Society of Hope | Copyright 2017