Apple Valley Building 3 Frequently Asked Questions (FAQ)

Apple Valley Building 3 Frequently Asked Questions:

The Society of Hope Mission Statement “Providing Quality Affordable Housing”

Who is the building for?

Independent living for seniors 55 yrs and older. All units are rental units.

How many units?

There are 47 units in Building 3 (72 units in Building I, 78 units in Building 2)


·       14 - 2 bedroom units                       970 sq. Ft.        Balcony            

·       29 - 1 bedroom units                       576 Sq. Ft.        Balcony

·       4 - Wheel Chair units                       645 Sq. Ft.        No Balcony  

How much are the market rents?

One bedroom units    $837

Two bedroom units   $1195                               

(Please note: final rental rates are estimates only. Rates may vary depending on interest rates and market conditions.)

How are units subsidized?

The project blends low end of market rents with reduced rents and S.A.F.E.R. (Shelter Aid For Elderly Renters) subsidies are available for all qualified senior applicants -

For more information please go to the BC Housing website and look for S.A.F.E.R. information. www.bchousing.org/housing-assistance

Does the Government provide monthly subsidies to the Society of Hope for Apple Valley subsidized units?

No.  The Society must manage the property from rental incomes it charges. The Provincial Government has provided a generous one-time equity contribution of $4,560,000 to make this project possible.  The Government of BC has also arranged $9.9 million in construction financing for this project. The Society of Hope has invested $1.5 million in land equity for the project.

How much is the subsidized rent?

The Shelter Aid for Elderly Renters (SAFER) program helps make rents affordable for BC seniors with low to moderate incomes. SAFER provides monthly cash payments directly to the tenants. This subsidizes rents for eligible BC residents who are age 60 or over and who pay rent for their homes. S.A.F.E.R subsidies vary depending on income. Please visit the BC Housing/housing assistance website for details.

Will my rent change if my income drops? This is not a simple answer – it depends on a variety of factors. For low-end-of-market units the rent does not change with income changes. For some rent-geared-to-income units rent would change. The S.A.F.E.R subsidy also is income dependent.  

Will there be regular rent increases? The Society reviews rents annually and does make rent changes based on market conditions - small annual increases are typical.

What method can I pay rent?

All tenants must agree to be on Pre-authorized Debit (PAD)

How much is the damage deposit?

One half of the market monthly rent.

Is there an on-site manager/caretaker? No. The Society operates all its properties from a central office.

Are there any meals provided?

No – Each unit is self contained with its own kitchen.

There is a “Community centre” with a full kitchen in the Ziglar Recreation and Senior Support Centre if tenants desire to put on a coordinated event.

Are cleaning or laundry services available? Sorry no.

Is there a guest suite for visitors – Sorry no.

Is this a smoke free building?

Yes - Smoking is not permitted in the building, in suites or on balconies.   

Is there storage for R.Vs, boats and trailers? Sorry no.

Is there a senior volunteer program? Yes – it is very active.  

Can I have a BBQ on my deck? Sorry No - due to fire risk.

Is there a workshop? Sorry – no.

Cable and Internet? The building is serviced with both Shaw and Telus. Each resident can select their preferred service provider and make their own personal arrangements. Each resident is responsible for their own costs for these services. The Ziglar Recreation Centre does offer internet connections for Tenants.

Are there unit lay-out plans to look at? Yes these are available.                     

When are the new units ready? June-July 2018.

Auto, Scooter and bicycle parking?  Is parking included in rent? No

Automobile parking is $30.00 per month (Heated underground parking)

There are a limited number of parking stalls available.

  • Covered Bicycle parking – No charge
  • Electric Scooter parking stalls – No charge

Is there a place to plug in electric scooters?

  • Yes – in the parkade. There is a designated “scooter parking area” in the parkade.

Are electric scooters permitted in the hallways or in your units?

  • No.

What type of flooring is in the suites?

There are no carpets. Each suite is done in vinyl plank that looks like hardwood.

Vinyl Plank flooring is modern looking and easy to maintain. The Society has installed a product called “Accoustamat” to reduce noise transference between suites; however, this is community living and existing tenants acknowledge that, at times, they can still hear noise from tenants above them.   


Appliances/ Plumbing /Heating & Cooling

What appliances are included in the rent?

18 cubic ft fridge; Electric stove, and Air Conditioner.       (All appliances are white)

Do units have a dishwasher?

The 2 bedroom units come with a dishwasher.

The one bedroom units do not have a dishwasher.

Are there laundry facilities in the building?

There are no public laundry facilities; each unit has a hook-up for a washer and dryer.

The Society does not provide washers and dryers.

Is each unit plumbed for standard washers and dryers? Two bedroom units require stacked washers and dryers, one bedroom units have room for a side by side washer and dryer.  

Bathrooms? Each unit has one three piece bathroom

Two bedroom units have two bathrooms. One with shower and one with tub.

Does each unit have a bathtub? No.  All one bedroom units have a sit down shower unit with a metal grab bar. The 4 Wheel Chair units have roll in showers. The two bedroom units have both a sit down shower and a bathtub. 

What height are toilets? Each toilet is a 16.5” raised rim toilet with slow closing toilet seats.

Kitchen sink? Each kitchen is equipped with a double stainless steel sink.

How are units heated? Electric baseboard heat.

Is electricity included in the rent?

No – Each Tenant must make arrangements with Fortis BC for their own electricity.

Is hot water included in the rent? Yes.

Is Air Conditioning included?

The Society provides an air conditioner in each unit. The cost of electricity to run the air conditioner is paid by the Tenant.

What is the address? 2075 Benvoulin Court, Kelowna, B.C.  V1W 0A5

Is there an elevator in the building? Yes - one elevator.

Can I transfer from another Society of Hope building to Apple Valley? Sorry – no.

What about Pets?

1.     The Society has a Pet policy. A tenant may keep the following animals as a pet:

a)    a bird;

b)    a fish;

c)     a rodent;

Sorry, no cats or dogs.

Storage? Storage lockers will be available to those that want it at a cost of $10.00 per month. These wooden storage areas are in the parkade level and are approximately 3' X 4' X 7’ high in size. 

Do I need personal belongings insurance?

No – but Tenants are strongly encouraged to carry adequate insurance coverage for fire, smoke, and water damage, and theft, on their own possessions. Tenants may be held liable for accidental injury, damage or breakage arising from the Tenants willful or negligent act or that of their guests. Apple Valley residents are eligible to enroll in an affordable group tenant’s insurance program offered through BC Housing.

Are Future phases planned?

No. Building 3 completes the Apple Valley project of 200 units.  

Community Gardens – Is there a place I can garden?

Yes. There are raised community gardens for residents on the property on a first come first serve basis.

Ziglar Recreation and Senior Support Center: (ZRSSC)

Monthly access fee: $15.00

The Ziglar Recreation Center offers the following amenities:

The ZRSSC is approximately 12,000 square feet

Community Hall and kitchen                                           

Library and Card room with Fire place                      

Darts; shuffle Board; and pool table.                            

6 lane bowling alley (5 pin)                                              

Multi-purpose room (s)                                                                    

Washrooms (5 women; 3 men and HC)

Do I have to pay the access fee for the Recreation Center even if I do not want to use it? Yes, it is mandatory.  

Why is the Recreation center named in honor of Gordon and Helen Ziglar?

The Ziglar family donated a corporate shares to the Society of Hope in the 1990’s to help provide equity to build a senior housing complex with an active recreation and social centre.  The Recreation Center is named in their honor and to acknowledge their gift.

What Senior Support Services are there?

The Seniors Outreach Services Society operates from Apple Valley. This organization offers assistance to seniors in the community. This includes advice; housing information; information regarding community services; safety; elder guide; Income tax preparation; and visitation.

The Interior Health Adult Day Services program runs five days a week at Apple Valley.

Are their nursing services in the building?

No. All nursing services must be arranged personally with Interior Health.

Construction in the area? 

The Society of Hope is a growing non-profit society that believes in its Mission to expand quality affordable housing in the Central Okanagan.   Benvoulin Court has numerous large properties yet to be developed. All residents of Apple Valley should anticipate construction in this area for the foreseeable future which means Residents can expect the advantages and disadvantages of living in a developing neighborhood.   

Partners: BC Housing- provided equity funding and project financing with support from the Government of Canada and the Province of British Columbia. This project would not be possible without the support of these government agencies.

The City of Kelowna has provided a Housing Grant to reduce the DCC charges on the project. The City also provides property tax relief in the first 10 years of operation. 

CMHC has provided PDF loan money and a grant to assist this project in its early development

Operator: Society of Hope

Contractor: Scuka Enterprises Ltd.

Architect: PMA Architecture; Novation Design; Sage Interior Design.




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Apple Valley Building 3 (June)

Progress is being made on Building 3. The project is on time and on budget. This is the new parkade "slab" under construction in late June 2017.The next step is to pour the suspended slab main floor. The goal is complete the project in May of 2018. Thanks to all of our residents for enduring the on-going construction at the Apple valley site.  

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Apple Valley Building 3 is underway

We are pleased to announce that Apple Valley Building 3 is now under construction. Thanks to BC Housing and the Province of BC for their support and financial contribution in moving this project forward. The goal was to pour concrete on April 3, 2017 and that milestone was met. This building will complete the Apple Valley complex by adding 47 new units of senior's housing. Scuka Construction is the contractor for the project. The plan is to complete in May 2018 with the first tenants to move in shortly after that. 

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Pleasantvale Wins 2 Tommies

The Society of Hope's Pleasantvale Project was honored last night by winning two Tommie Awards. These awards are shared with VanMar Constructors, BC Housing, The Rotary Club of Kelowna and the City of Kelowna. Together, we were awarded best Public Private Partnership and the second award was for Excellence in Creating Affordable Housing. For anyone who has seen this project it is not hard to see why it was recognized. This redevelopment created 50 new senior apartment units and 20 family town homes. The project has received great reviews from quality of construction, great location, sensitive design and a beautiful addition to the regeneration of the neighborhood. Congratulations to all those that help make this project possible. 

Jeff Marin of VanMar, Luke Stack, Anne Stack receiving the first award: Excellence in a Public Private partnership. The award was presented by Minister Steve Thomson; MLA for Okanagan Mission.  


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Apple Valley 3 coming

The Province of BC is pleased to announce that the National Society of Hope will receive $4.56 million to advance building 3 located at 2075 Benvoulin Court in Kelowna. Minister Steve Thomson and Minister Norm Letnick were on hand to make the announcement. "With hundreds of housing applicants already on file, we are very grateful that the Provincial Government is supporting the expansion of 47 more apartments at Apple Valley" said President Jeff Simla. Completion of building 3 is estimated to be spring of 2018. The Province is funding three other housing projects in Kelowna as well  - The Ki-Low-Na Friendship Society, Pathways Abilities Society and the City of Kelowna.  


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Southern Interior Construction Association Honours Pleasantvale

The partners of "Pleasantvale" were honoured with an award of excellence from SICA on October 27th. This award noted that this was a perfect example of collaboration from different levels of government  and non-profit organisations. Thanks to Vanmar Constructors, the builder of the project for their fine work on this development.


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Aging seniors' housing complex redeveloped and expanded in Kelowna

The re-developed Pleasantvale seniors and affordable housing development at Central Avenue and Cambridge Avenue in Kelowna is now open. - contributed/Society of Hope

The re-developed Pleasantvale seniors and affordable housing development at Central Avenue and Cambridge Avenue in Kelowna is now open.
— Image Credit: Contributed/Society Of Hope

posted Jul 13, 2016 at 3:00 PM - Courtesy of Kelowna Capital News 

The provincial government says a number of families and seniors in Kelowna now have a new, safe place to call home with the opening of the redeveloped Pleasantvale housing complex in the north end of the city.

Pleasantvale, which was officially re-opened Wednesday with Premier Christy Clark on hand, features 50 affordable housing units for seniors and 20 affordable townhomes for families with low to moderate incomes, thus providing more people in the community with what was described as quality, affordable housing.

"For over 60 years, Pleasantvale has been a home for seniors, and now it will be that and more," said Clark, who represents part of the city as the MLA for Westside-Kelowna. "By providing affordable homes and a real community for seniors and families alike, Pleasantvale will change people's lives."

The local Society of Hope, a non-profit housing society, lead the development and will run the new Pleasantvale.

Located on the 600-block of Richter Street, the original Pleasantvale was the site of a 50-unit aging building for seniors,  a development built in the mid-1950s.  In 2013, its was selected for redevelopment.

After an extensive public consultation process led by B.C. Housing, Kelowna city council approved rezoning of the site, which resulted in the replacement of the original 50 units and the addition of the 20 new affordable-rental homes for families.

A three-government and non-profit group partnership, the project included funding of $5.6 million from Ottawa and Victoria towards the total cost, approximately $12.4 million in construction financing arranged by the province and land, originally donated by the Pleasantvale Homes Society and the City of Kelowna, valued at $2 million. The city also credited $154,070 in development cost charges to the project and granted another $273,171.

"The redevelopment of Pleasantvale is a strong addition to our community and improves the housing options for both seniors and families," said Kelowna Mayor Colin Basran. "Together with the federal and provincial governments, Pleasantvale Homes Society and Society of Hope we have achieved 70 new affordable rental units where aging housing once stood."

The rent for the one-bedroom units for seniors is $667 per month, while the family townhomes rent for between $990 for a two-bedroom and $1,100 per month for a three-bedroom unit.

Seniors also have a place to gather and connect with one another at an outdoor garden area and an amenity space that includes a kitchen.

"This investment is already making a real difference in our community and the lives of those who call Pleasantvale home," said Kelowna-Lake Country MP Stephen Fuhr on behalf of federal families, children and social development minister Jean-Yves Duclos, Duclos is also the federal and minister responsible for the Canada Mortgage and Housing Corporation, another partner in the development.

"Affordable housing projects such as this one are about helping families and seniors who need it most, investing in our future, and supporting the Canadian economy," added Fuhr.

Catherine Comben, chair woman of the Pleasantvale Homes Society  board said the layout of the buildings and the addition of 20 townhomes has maximized the potential for the site, which was exactly what her board wanted to see happen.

"We were so pleased to see our former residents have the opportunity to move into such bright, spacious and safe new homes in exactly their same north end surroundings."


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Adult Day Services Expanded in West Kelowna

Interior Health and the Society of Hope are pleased to partner once again to launch another Adult Day Program. The new location is Providence Vista on Gellatly Road in the City of West Kelowna. This 4 day per week program offers support and encouragement necessary to enable individuals attending to maintain their freedom and independence for as long as possible. This program also offers relief to those who are responsible caregivers. A day in the program could include Fitness, music therapy, trivia, carpet bowling, crafts and games. 


Director Sandi Tebo of the Society of Hope joins Julie Cox in cutting the cake to celebrate the grand opening on June 10, 2016.



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Pleasantvale Complete




May 2016 Update: The new project was completed and taken over in January 2016. Residents began moving in February 2016. The final new residents will be in their new home by June 1, 2016. Many of the apartment units were  assigned to current Pleasantvale tenants who were scheduled to relocate to their new homes in March 2016. The Society of Hope Board and staff wish to express our appreciation to VanMar Constructors for the great work they have done in bringing this project in on time and on budget. Together with BC Housing, The Rotary Club of Kelowna, and the City of Kelowna we have created a beautiful project that will provide 70 new homes to our community. Overall, this is the culmination of many years of hard work - but the final result is worth it. There is no date yet set for a grand opening but we hope this will come soon. 





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Northwood Knitting Team


The Society of Hope is blessed with the support of many volunteers. In November 2014 the Society received 164 hours of volunteer time to assist our full-time staff in delivering programs. This Christmas the Northwood Regency Resort knitting volunteers knitted lovely scarves, blankets and other items. They generously donated these beautiful items to the Society of Hope's Short Term Housing residents. It is through the kindness and caring of people like this that the Society can make a difference to its resident's lives. These gifts will be added to Christmas hampers bringing cheer to many. We express our thanks to the volunteers for their kindness and caring.   


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Contact Info

#101 – 2055 Benvoulin Court,
Kelowna, British Columbia
V1W 2C7

Tel: (778) 478-7977

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